NOT YOUR CORE

SHIPPING & DELIVERY POLICY

Last Updated: 20 October 2026

At NOT YOUR CORE, we aim to get your favourite pieces to you safely and reliably. We work with our production and fulfilment partner, UNiTEE, to process, prepare, and ship your orders directly to your doorstep.

This Shipping & Delivery Policy explains how orders are processed, shipped, tracked, and delivered across India.

1. Shipping Coverage

NOT YOUR CORE currently offers shipping within India to serviceable PIN codes.

Delivery availability depends on the location and the courier services available in your area. If your PIN code is not serviceable, we will inform you where possible.

International shipping is not currently offered unless explicitly made available on our website.

2. Order Processing & Dispatch

Our products may be prepared and printed on demand after an order is placed.

• Orders are processed after successful payment confirmation or order verification, as applicable.

• Orders are generally prepared for dispatch by our fulfilment partner according to its production schedule.

• Dispatch timelines may vary depending on product availability, printing requirements, order volume, public holidays, and operational conditions.

• Orders placed on Sundays or public holidays may take additional time to process.

Although our fulfilment partner generally aims for next-business-day dispatch for eligible orders, this is an estimate rather than a guarantee.

Your order is considered dispatched once it has been handed over to the courier partner.

3. Estimated Delivery Time

Delivery time depends on your PIN code, the production process, and the courier partner.

The estimated delivery date, where available, will be communicated at checkout or through your order and shipping updates.

Please note that the total delivery time includes order processing, printing, packaging, dispatch, and transit.

Actual delivery may take longer during:

• Festive seasons and major sale events.

• High-demand periods or unexpected order volumes.

• Weather disruptions, transport delays, or courier service interruptions.

• Deliveries to remote locations or areas with limited courier access.

We will make reasonable efforts to help resolve delivery delays and keep customers informed where possible.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

The final shipping cost may depend on the order, delivery location, and available shipping options.

Any additional charges applicable to your order will be communicated before purchase wherever required.

5. Payment Methods: Prepaid & COD

NOT YOUR CORE may offer both prepaid payment options and Cash on Delivery (COD), depending on PIN-code serviceability and checkout availability.

Prepaid orders: Orders will be processed after successful payment confirmation.

COD orders: Payment must be made at the time of delivery according to the courier partner's procedure.

COD availability may depend on location, order value, courier restrictions, and other operational factors. Please ensure that your contact details and delivery address are accurate and that someone is available to receive the order.

6. Order Tracking

Once your order has been dispatched, tracking details will be shared through the available communication channel, such as email, SMS, or order updates.

Tracking information may take some time to become active after dispatch.

If your tracking link does not update or you need assistance locating your order, contact our support team with your order number.

7. Incorrect Address & Failed Delivery

Customers are responsible for providing a complete and accurate shipping address, PIN code, email address, and contact number.

If a delivery fails because of an incorrect address, an unreachable customer, or repeated unsuccessful delivery attempts, the courier partner may return the shipment to its origin.

If this happens, please contact us so that we can review the situation and discuss the available options.

Additional shipping charges for re-delivery, where applicable, will be communicated before the arrangement is confirmed.

8. Delayed, Lost or Damaged Shipments

If your order is delayed, appears lost in transit, or arrives damaged, please contact NOT YOUR CORE as soon as possible.

Please provide your order number and any relevant tracking details, photographs, or other information that may help us investigate.

We will coordinate with our fulfilment or courier partner to review the issue and determine an appropriate resolution.

Where an order is confirmed lost, or a product arrives damaged, defective, incorrect, or materially misdescribed, we will provide an appropriate remedy in accordance with our Return & Refund Policy and applicable law.

A courier delay does not automatically qualify every order for a refund, but nothing in this policy limits any refund or other remedy required by applicable law.

9. Order Cancellations

Cancellation requests are subject to the order's processing and production status.

Because some products are prepared or printed on demand, cancellation may not be possible once production or fulfilment has started.

If you need to cancel an order, contact us as soon as possible and include your order number.

Any cancellation and applicable refund will be handled according to our store policies and applicable law.

10. Returns & Refunds

Shipping and delivery issues are handled in conjunction with our Return & Refund Policy.

For approved returns or exchanges covered by our policy, return shipping will be covered by NOT YOUR CORE.

For verified damaged, defective, incorrect, or materially misdescribed products, we will arrange or cover reasonable return shipping costs as appropriate.

Please review our Return & Refund Policy for eligibility, procedures, and refund timelines.

11. Contact Us

For shipping, delivery, tracking, or order-related enquiries, contact us using the details below.

Brand Name: NOT YOUR CORE

Email: notyourcorefashion@gmail.com

Phone: +91 8679690905

Business Address: F-34 Yamunapuram, BSR

Website: notyourcore.com

Please include your order number in all order-related communications so that we can assist you efficiently.

12. Policy Updates

NOT YOUR CORE reserves the right to update this Shipping & Delivery Policy when necessary. Updates will be published on this page.

Nothing in this policy excludes or limits any rights or remedies available to consumers under applicable Indian law.

NOT YOUR CORE — Wear Your Identity.