NOT YOUR CORE

TERMS OF SERVICE

Last Updated: 20 October 2026

OVERVIEW

Welcome to NOT YOUR CORE. Throughout this website, the terms “we”, “us”, and “our” refer to NOT YOUR CORE.

NOT YOUR CORE operates this online store, including all information, tools, products, and services available to you, subject to your acceptance of these Terms of Service and the policies referenced here.

Our online store is hosted on Shopify, which provides the e-commerce platform that enables us to offer our products and services to you.

By visiting our website, browsing our products, or placing an order, you agree to these Terms of Service and our applicable store policies. If you do not agree with these terms, please discontinue use of our website.

1. ELIGIBILITY AND WEBSITE USE

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you are under 18 years of age, you may use our website and place orders only with the involvement and consent of a parent or lawful guardian, as applicable.

You agree not to use our website or products for any unlawful purpose or in a manner that violates applicable laws or the rights of others.

You must not attempt to interfere with our website, compromise its security, introduce malicious code, or disrupt its normal operation.

2. PRODUCTS AND PRODUCT INFORMATION

NOT YOUR CORE offers clothing and fashion-related products through its online store.

We make reasonable efforts to display product images, colours, descriptions, sizing information, and other details accurately.

However, actual colours and appearance may vary slightly depending on screen settings, lighting, photography, and device displays.

Product images are intended to represent the products as accurately as reasonably possible. Minor variations that do not materially affect the product may occur.

We reserve the right to update product descriptions, discontinue products, or change product availability when necessary. Such changes will not override rights relating to orders already accepted or remedies available under applicable law.

3. PRICING AND TAXES

All prices displayed on our website are expressed in Indian Rupees (INR), unless stated otherwise.

Prices, promotional offers, and product availability may change without prior notice. Any change will not alter an order that has already been accepted, except where a correction or adjustment is legally permissible and appropriately communicated.

Applicable taxes and delivery charges will be disclosed at checkout, as relevant.

If a product is listed at an obviously incorrect price due to a technical or typographical error, we may contact you before processing the order. If the order cannot be fulfilled at the displayed price, we will explain the issue and provide an appropriate cancellation and refund where required.

4. ORDERS AND ORDER ACCEPTANCE

Placing an order on our website constitutes an offer to purchase the selected products.

After an order is placed, you may receive an order confirmation by email, SMS, or another available communication channel. An initial confirmation acknowledges receipt of your order and does not necessarily mean that the order has been dispatched.

Orders are subject to product availability, payment verification where applicable, address validation, and reasonable fraud-prevention checks.

We reserve the right to decline or cancel an order where there is a legitimate reason, including suspected fraud, an inventory error, a pricing error, or an inability to deliver to the supplied address.

If payment has already been collected for an order that we cancel, an appropriate refund will be arranged in accordance with applicable law.

5. PAYMENT TERMS

We may offer prepaid payment options and Cash on Delivery (COD), subject to availability at checkout.

Prepaid orders: Payments must be completed through the payment methods made available on our website. Order processing may depend on successful payment confirmation.

COD orders: Payment is due upon delivery according to the delivery partner's procedure. COD availability may depend on the delivery location, order value, courier restrictions, and other operational factors.

You agree to provide accurate billing, shipping, and contact details when placing an order.

We may contact you to verify an order where reasonably necessary. Payment processing may be handled by third-party payment providers, whose applicable terms and privacy practices may also apply.

6. SHIPPING AND DELIVERY

Orders are shipped to eligible locations displayed or accepted during checkout.

Delivery estimates are provided for guidance and may be affected by courier operations, weather, public holidays, logistical disruptions, or other circumstances beyond our reasonable control.

We will make reasonable efforts to process and dispatch accepted orders within the timelines communicated on our website.

Customers are responsible for providing accurate delivery addresses and reachable contact details. Additional delivery attempts, address corrections, or re-delivery arrangements may be subject to courier availability and applicable charges disclosed to the customer.

If an order is delayed, lost, or marked as delivered incorrectly, please contact our support team so that we can investigate.

Our Shipping Policy forms part of these Terms of Service. Nothing in this section excludes any rights or remedies available under applicable law.

7. CANCELLATIONS, RETURNS, EXCHANGES AND REFUNDS

Order cancellations, returns, exchanges, and refunds are governed by our separate Return & Refund Policy.

Customers should review that policy before purchasing.

Ordinary size-related or change-of-mind return requests are considered on a case-by-case basis, subject to the published policy. Verified damaged, defective, incorrect, or materially misdescribed products will be handled in accordance with our policy and applicable law.

Where an approved return or exchange qualifies for return shipping coverage under our Return & Refund Policy, NOT YOUR CORE will cover the applicable return shipping costs.

Nothing in these Terms of Service removes any mandatory consumer rights or legal remedies.

8. INTELLECTUAL PROPERTY

All original brand assets and content made available by NOT YOUR CORE, including its brand name, logos, original designs, graphics, product photographs, website text, and other original materials, are owned by or used under authorization by NOT YOUR CORE, subject to applicable third-party rights.

You may browse our website and use it for personal, non-commercial shopping purposes.

You must not reproduce, copy, modify, distribute, commercially exploit, or use our protected brand assets or original content without appropriate permission, except where permitted by law.

Third-party names, trademarks, images, and other materials remain the property of their respective owners.

9. USER INFORMATION AND ACCURACY

You agree that information submitted when placing an order, creating an account, or contacting our support team will be accurate and up to date.

You are responsible for updating your delivery address, phone number, email address, and other relevant details when necessary.

We may use the information provided to process orders, communicate delivery updates, respond to customer queries, and fulfil our legal obligations in accordance with our Privacy Policy and applicable law.

10. THIRD-PARTY SERVICES AND LINKS

Our website may use third-party services, including payment gateways, shipping partners, analytics tools, and links to external websites.

These services may be governed by their own terms and privacy policies.

We are not responsible for the independent content or policies of external websites that we do not control. However, this does not exclude any responsibility imposed on us by applicable law.

11. WEBSITE AVAILABILITY AND MODIFICATIONS

We aim to keep our website available and functioning properly. However, uninterrupted access cannot be guaranteed at all times due to maintenance, technical issues, or circumstances beyond our control.

We may update website content, introduce new features, modify services, or temporarily suspend certain functions when reasonably necessary.

Changes to these Terms of Service will be published on this page with an updated revision date. Any changes will apply subject to applicable law and will not retrospectively remove rights that have already accrued to customers.

12. LIMITATION OF LIABILITY

To the extent permitted by applicable law, NOT YOUR CORE will not be responsible for indirect or consequential losses arising from the use of our website where such exclusion is legally permitted.

Nothing in these Terms of Service excludes or limits liability that cannot lawfully be excluded or limited, including mandatory consumer rights, applicable product-related remedies, or liability arising from fraud or wilful misconduct where applicable.

Nothing in this section prevents a customer from pursuing remedies available under applicable law.

13. PRIVACY AND PERSONAL INFORMATION

Your use of our website is also governed by our Privacy Policy, which explains how personal information is collected, used, stored, and disclosed.

By placing an order, you acknowledge that the information necessary to fulfil your purchase may be processed by relevant service providers, such as payment processors and delivery partners, in accordance with applicable law and our Privacy Policy.

Please review our Privacy Policy for further details.

14. GOVERNING LAW AND DISPUTES

These Terms of Service are governed by the laws of India, subject to applicable consumer protection laws and other mandatory legal requirements.

Any dispute arising in connection with these terms will be addressed through appropriate communication and resolution efforts wherever possible.

Nothing in this section prevents a customer from approaching a competent court, consumer commission, or other legally authorized forum.

15. SEVERABILITY

If any provision of these Terms of Service is found to be unlawful or unenforceable, that provision will be interpreted or limited to the extent legally permissible. The remaining provisions will continue to apply to the extent permitted by law.

16. CONTACT INFORMATION

For questions regarding these Terms of Service, orders, payments, or other store-related matters, please contact us using the details below.

Brand Name: NOT YOUR CORE

Business / Legal Name: Not Your Core

Email: notyourcorefashion@gmail.com

Phone: +91 8679690905

Business Address: F-34 Yamunapuram, BSR

Website: notyourcore.com

We aim to respond to customer enquiries and complaints promptly and handle them fairly in accordance with applicable law.

Thank you for choosing NOT YOUR CORE.

NOT YOUR CORE — Wear Your Identity.